How to Order
How to Order
TAG Copenhagen offers two convenient ways to order. Online or Email
How To Order DNA Oligo
New customer
Please contact our customer service on tel +45 321 322 00 or e-mail oligo@tagc.com.
Please send us the following information:
- Name of contact person
- Shipping address
- Billing address
- EAN number (if used by your organisation)
You will receive an email with your personal username and password
Existing customer
Please go to the Online Order Portal and login by using your username and password. Please contact our customer service should you have any problems with your login.
While we are processing your order, the status will differ, this is there explanation
- Waiting (Oligo order is not sent or is waiting for the Incoming order QC)
- Received (Incoming order QC queries resolved, if any. Ready for synthesis)
- Running (In synthesis)
- Shipped (Passed QC of oligo synthesis. Packed and shipped to customer)
- Invoiced (Invoiced sent to customer)
You will receive the following notifications by email:
- Order Registration (Your oligo order is sent and is waiting for our Incoming order QC. Status: Waiting)
- Order Confirmation (Incoming order QC queries resolved, if any. Ready for synthesis. Status: Received)
Order by E-mail
Please send an e-mail to oligo@tagc.com and use our Excel template. Download HERE
If you do not wish to use our template, please add the following to your e-mail:
- Name
- Address
- Phone number
- Name of your institution
- Payment information for the order
- The scale and sequence of the oligoes (one oligo per line)